Résumé
Passionate about marketing, I love exploring cultures and trends to create innovative products and strategies. My expertise in project management and market research help me develop a complete and precise vision of the market and its consumers. I believe that marketing is the key to a company´s development, and I am eager to be a part of your team.
Expériences professionnelles
Chef de produit
AG2R LA MONDIALE , Paris - Fixed term (CDD)
De Décembre 2022 à Février 2024
Within the Products Marketing Team, I have taken on various key responsibilities, including:
- Actively participating in the testing phase for product launches. I closely collaborated with the development, design, and production teams to ensure compliance with specifications and the quality of the final product.
- Conducting in-depth market research and competitive analysis. I gathered and analyzed crucial data to identify market trends, understand consumer behavior, and evaluate competition, contributing to strategic decision-making.
- Contributing to the organization and implementation of indexing campaigns. I collaborated with the sales and actuarial teams to develop effective plans, with a focus on product and regulatory developments.
- Creating contractual documents for product launches. I developed detailed documents in collaboration with legal and sales teams, ensuring clarity of terms and conditions while safeguarding the company's interests.
Digital marketing campaign lead
NUMBERLY (1000MERCIS GROUP) , Paris - Interships
De Janvier 2022 à Juillet 2022
At Numberly, my role involved overseeing the operational aspects of digital marketing and CRM campaigns for an international group operating in the retail sector. Specifically, I collaborated with 13 brands within this group, focusing on the Benelux market.
The assigned responsibilities included:
- Managing the operational aspects and monitoring the campaigns launched by the 13 brands I worked with.
- Tracking and analyzing the performance of supervised campaigns, and providing relevant recommendations.
- Actively listening to and understanding client needs to ensure optimal project management.
- Participating in the strategic revamping of the services offered to the client.
- Co-managing a data extraction project for performance reporting purposes.
- Overhauling the onboarding process for new team members.
- Conducting training sessions for new team members on CRM topics and team-specific processes.
The campaigns I managed encompassed:
- Email campaign development.
- Creating visuals for social media platforms in alignment with campaign objectives.
- Updating and creating web pages such as product pages, brand pages, and article pages.
- Implementing and launching sample distribution campaigns.
- Developing consumer data collection questionnaires.
Communication assistant
HEADERPOP , Dilbeek - Interships
De Avril 2020 à Août 2020
Within the agency, my responsibilities included:
- Participating in the development and creation of communication strategies.
- Managing the agency's social media pages and those of four clients.
- Supervising and assisting in the execution of communication missions.
- Writing relevant blog articles.
- Handling the technical aspects of websites, including corporate sites and e-commerce platforms.
- Preparing reports and statistical analysis of communication actions.
Assistante ventes internationales
PRO TRAVEL MEXICO , Zapopan - Interships
De Mai 2019 à Juillet 2019
Pro Travel, is travel agency based in Guadalajara, Jalisco, Mexico, offering travel organization services to a predominantly Mexican and American clientele.
The tasks entrusted to me included:
- Organizing trips by ensuring a comprehensive understanding of clients' desires and expectations, meticulously analyzing the available options, and making the necessary sales and reservations to materialize their ideal journey.
- Providing customer follow-up and managing after-sales service by addressing their inquiries, handling requests for modifications and cancellations, and ensuring their complete satisfaction.
- Managing social media platforms through the creation and publication of captivating and appealing content, while actively engaging with the agency's community of travelers.
Parcours officiels
Langues
Français - Courant
Anglais - Courant
Espagnol - Courant