Pamela Pamela Santillan Ramirez

En Travelezee, lidero la gestión de la plataforma de viajes, enfocada en mejorar la experiencia de los usuarios y optimizar la conversión de nuestra comunidad. Coordino equipos multifuncionales y gestiono alianzas estratégicas con socios y proveedores para impulsar el crecimiento del negocio.

Logros clave:

Gestioné y desarrollé partnerships con proveedores y stakeholders para impulsar la expansión y engagement.
Coordiné equipos técnicos y de marketing, gestionando presupuestos y supervisando proyectos clave.
Inicié campañas y colaboraciones estratégicas que aumentaron la conversión de seguidores en usuarios activos.

As the Product Manager at Travelezee, I lead the development and enhancement of our innovative travel platform, designed to transform the way people plan and experience their adventures. Our mission is to make every trip unforgettable by providing a comprehensive and interactive platform where travelers can connect, share, and collaboratively plan their journeys.In my role, I oversee the entire product lifecycle from ideation to launch, ensuring that our features meet the needs of our

In my role as Customer Relations Team Leader at Restaurant León, I focused on developing trusting relationships with our customers by providing continuous service and maintaining expertise in the company’s products and services. My responsibilities included:Managing the cash register at the end of the day, ensuring accurate disbursement of funds.Overseeing a dining area with a capacity of 60 covers, handling orders and receipts while meeting diverse customer needs.Operating

Luxair is a key and responsible player as well as a major employer in the Grand Duchy of Luxembourg and the surrounding Greater Region. The company has been active for over 50 years in four aviation-related activities passenger air transport, tour operating, airport services and air freight handling.DutiesCompare and analyze hotels' rates from previous years to the current proposals in order to reach an agreement. Create and manage contracts, renewals, or amendments according

Combining the luxurious ambiance of a resort with the captivating style of a boutique hotel and comfort of home, Hotel ZaZa invites travelers to a unique sensory experience. With locations in Downtown Austin, Uptown Dallas, Houston Museum District and Houston Memorial City, ZaZa strikes the perfect balance between refinement and relaxation for business and leisure travelers alike. Duties: Deliver up to 100 cleanrooms daily for check-in Managed the linen supply on 4 floors in a

Serve as the primary point of contact for new and existing customers Manage guests' accounts from the reservation and specific requests for 315 rooms to after departure Work independently as well as with a team of up to 4 members on different schedules Respond to Customer complaints and find an effective solution and create customer retention Liaising with internal teams to successfully provide the service Act as the customer advocate with a thoughtful and creative balance…

Serve as the primary point of contact for new and existing customers Supervise a team of up to 10 Coordinate service between two 2 areas Continuously evaluate opportunities to simplify and automate processes Training and development of new staff Work efficiently in a fast speed environment to provide a clean space to the customers Create hand books according to head office standards and guarantee they are followed Perform under pressure in a fast-paced

Serve as the primary point of contact for new and existing customers. Manage guests' accounts from the time of reservation to after departure and specific requests for 120 rooms, including invoices for old stays. Work independently as well as with a team of up to 3 members on different schedules. Respond to Customer complaints and find effective solutions to create…

Serve as the primary point of contact for new and existing customers. Manage guests' accounts from the time of reservation to after departure and specific requests for 120 rooms, including invoices for old stays. Work independently as well as with a team of up to 3 members on different schedules. Respond to Customer complaints and find effective solutions to create…

Serve as the primary point of contact for new and existing customers. Manage guests' accounts from the time of reservation to after departure and specific requests for 60 rooms. Handling different methods of payments. Work independently as well as with a team of up to 2 members on different schedules. Respond to customer complaints and find an effective solution and create customer…

Serve as the primary point of contact for new and existing customers. Manage guests' accounts from the time of reservation to after departure and specific requests for 60 rooms.Handling different methods of payments.Work independently as well as with a team of up to 2 members on different schedules. Respond to customer complaints and find an effective solution and create customer

Keep the restaurant and venues tidy and organized by proactively clearing unused items on the tables. Set up the venues according to the Banquet Event orders to ensure the smooth running of the event. Perform under pressure in a fast-paced environment.Multitask between different tables simultaneously to fulfill customers needs.

Keep the restaurant and venues tidy and organized by proactively clearing unused items on the tables. Set up the venues according to the Banquet Event orders to ensure the smooth running of the event. Perform under pressure in a fast-paced environment.Multitask between different tables simultaneously to fulfill customers´ needs.